Contact Us

Headteacher: Angela Birrell

Deputy Headteacher: Jen Moodie

SENCO - Mrs C Francis

If you need to contact the school with any queries please phone the school office and speak to Mrs Morgan or Mrs Swainston who will endeavour to help you.

How to contact the Governors:

The Chair of Governors can be contacted in writing via:

St. Josephs RC Primary School.
Low Grange Avenue,
Billingham TS23 3NN

Contacting us regarding a complaint

Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed:

• Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. 
• If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. 
•  If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. 

If you have a complaint or concern relating to trees, kindly refer to the guidance before making contact.